The aim of this resource hub is to support healthcare professionals to develop their consultation skills and fully integrate a patient-centred approach. There are a variety of different resources that can be accessed when required. It is not necessary to complete all the resources, individuals can select as appropriate for their practice. Resources are split into three sections below and contain e-learning packages, videos and helpful documents to support practice development.

Introduction to Consultations Skills

Making consultations in community pharmacy matter - The pharmaceutical journal

Consultation skills: what good practice looks like

CPPE Consultation skills for pharmacy support staff - Training Cards

CPPE Consultation skills for pharmacy support

CPPE Consultation skills for pharmacy practice - learning packages

The Medication-related Consultation Framework (MRCF) - assessment tool

Advancing Consultation Skills

course 1

Dealing with difficult discussions

• 6 hours

Start

course 2

Consulting with people with mental health problems

• 3 hours

Start

course 3

Consulting with people living with dementia

• 3 hours

Start

course 4

Consulting with children and young people

• 2.5 hours

Start

NHS England - Person Centred Practice

Remote consultations

course 1

CPPE Remote Consultations - eLearning package

Start